Workato is an enterprise integration and automation platform that enables both IT teams and business users to build sophisticated workflows connecting hundreds of enterprise applications — without traditional middleware complexity. Used by Broadcom, Zoom, and Box, Workato combines an intuitive recipe-based builder with enterprise-grade governance, security, and scalability that Zapier and Make cannot match for complex business process automation. Its AI Copilot generates integration recipes from natural language, while its community recipe library provides pre-built automations for common enterprise use cases.
Workato
Enterprise automation and integration platform.
Best for: Enterprise companies who need workflow automation across complex business systems without heavy IT involvement.
- Free trial
- Custom (task-based pricing)
Entry plan
Custom (task-based pricing)
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The editorial note
What to know about Workato
Is it right for you?
Who Workato suits
Choose it if
- Enterprise companies who need workflow automation across complex business systems without heavy IT involvement.
Look elsewhere if
- Small businesses and individual teams needing simple workflow automation — Zapier and Make provide accessible automation at much lower cost for teams without the complex enterprise integration requirements that justify Workato's premium
What you get
Key features
- 750+ enterprise connectors
- AI recipe generation
- Real-time triggers
- On-premises agent
- Recipe versioning
- Compliance and audit logging
- Community recipe library
- Custom connector SDK
Works with
Integrations8
What it costs
Pricing
| Plan | Price | What it includes |
|---|---|---|
| Base | Custom (task-based pricing)Billed monthly | Enterprise automation platform — priced per task/recipe, no public pricing, free trial available |
| Full Platform | CustomBilled monthly | Full iPaaS — 1,000+ connectors, orchestration, APIs, AI copilot, advanced security |
Prices are recorded from the vendor's public pricing page and can change. Check before you buy.
The trade-off
Pros and cons
Pros
- Enterprise-grade governance with role-based access, audit logging, and deployment approval workflows
- AI Copilot generates recipes from natural language descriptions — reduces automation development time
- 750+ enterprise connectors including SAP, Salesforce, ServiceNow, Workday, and NetSuite
- Real-time triggers and sub-second automation speed meets enterprise SLA requirements
- On-premises agent enables connecting internal legacy systems without exposing them to the internet
Cons
- Very expensive — enterprise pricing puts it well beyond SMB reach compared to Zapier or Make
- Steep learning curve for complex workflows despite the visual builder interface
- Some connectors require significant configuration and are not as plug-and-play as the platform suggests
- Pricing model based on tasks consumed can be hard to predict for high-volume automations
Quick read
At a glance
- Category
- Remote Work
- Pricing model
- Subscription
- Entry plan
- Custom (task-based pricing)
- Free plan
- Not listed
- Free trial
- Available
- Website
- workato.com
The verdict
Our take on Workato
The enterprise automation standard — 1,000+ integrations and business-owned automation making IT the enabler rather than bottleneck.
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