Fireflies.ai is an AI meeting assistant that records, transcribes, and analyzes calls on Zoom, Google Meet, Microsoft Teams, and other platforms. It generates smart summaries, action items, and meeting insights — and stores them in a searchable knowledge base. Fireflies is popular with sales teams, recruiters, and remote teams who want to capture meeting intelligence without manual note-taking.
Fireflies.ai
AI meeting recorder, transcriber and note-taker.
Best for: Sales and operations teams needing automatic meeting notes, CRM sync and a searchable meeting knowledge base.
- Free plan
4.5/5 ratingEditorial score 87/100fireflies.ai
Starts at
Free (800 minutes storage)
Get started free
Opens the official website in a new tab.
Editorial score87/100
The editorial note
What to know about Fireflies.ai
Is it right for you?
Who Fireflies.ai suits
Choose it if
- Sales and operations teams needing automatic meeting notes, CRM sync and a searchable meeting knowledge base.
Look elsewhere if
- Teams needing deep sales conversation intelligence and rep coaching analytics — Gong or Chorus provide more advanced pipeline and performance insights
What you get
Key features
- Automated meeting recording and transcription
- AI-generated summaries and action items
- AskFred AI query interface for past meetings
- Topic tracker for keyword monitoring
- CRM sync (Salesforce, HubSpot, Pipedrive)
- Team conversation analytics
- Smart search across all transcripts
- Clip sharing and soundbite extraction
Works with
Integrations8
What it costs
Pricing
| Plan | Price | What it includes |
|---|---|---|
| Free | Free (800 minutes storage)Billed monthly | AI meeting transcription with 800 minutes of storage |
| Pro | $18 / user / monthBilled monthly | Unlimited storage, AI insights, and CRM integration |
| Business | $29 / user / monthBilled monthly | Video recording, custom vocabulary, and team analytics |
Prices are recorded from the vendor's public pricing page and can change. Check before you buy.
The trade-off
Pros and cons
Pros
- Works with 10+ video platforms including Zoom, Teams, Webex, and Meet
- AskFred AI chatbot lets you query any past meeting with natural language questions
- Topic trackers detect specific keywords and themes across all meetings
- CRM integrations push meeting summaries directly to Salesforce and HubSpot
- Team analytics show talk ratios, topic distribution, and engagement scores
Cons
- Free plan limited to 800 minutes of transcription storage per seat
- Transcription accuracy drops noticeably with multiple speakers or heavy accents
- Meeting bot can be noticeable and sometimes causes participant friction
- AI summaries vary in quality — complex technical meetings can produce vague outputs
Quick read
At a glance
- Category
- AI Tools
- Pricing model
- Freemium
- Entry plan
- Free (800 minutes storage)
- Free plan
- Available
- Free trial
- Not listed
- Website
- fireflies.ai
The verdict
Our take on Fireflies.ai
The best all-in-one meeting intelligence platform — CRM sync and searchable history make it indispensable for sales teams.
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