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Meeting highlights and coaching for customer-facing teams.

Best for: Customer-facing teams wanting to capture and share specific meeting moments without watching full recordings.

  • Free plan
4.4/5 ratingEditorial score 84/100grain.com

Starts at

Free (3 recordings)

Get started free

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Editorial score84/100

The editorial note

What to know about Grain

Grain is an AI meeting recorder and video highlight tool that automatically records Zoom, Google Meet, and Microsoft Teams calls, then generates AI summaries, action items, and searchable transcripts. Its standout feature is video clipping — users can create short highlight clips from meetings to share with stakeholders or add to Notion, Slack, or CRM records. Grain is popular with UX researchers, customer success teams, and sales teams.

Is it right for you?

Who Grain suits

Choose it if

  • Customer-facing teams wanting to capture and share specific meeting moments without watching full recordings.

Look elsewhere if

  • Teams needing enterprise sales intelligence with deal risk analysis — Gong provides deeper revenue analytics beyond note-taking and clip sharing

What you get

Key features

  • Meeting recording and AI transcription
  • AI summary with action items and decisions
  • Video clip and highlight creation
  • Searchable meeting library
  • CRM sync (HubSpot, Salesforce)
  • Notion and Slack integrations
  • Team collaboration on recordings
  • Automatic speaker identification

Works with

Integrations8

What it costs

Pricing

Grain pricing plans
PlanPriceWhat it includes
FreeFree (3 recordings)Billed monthlyAI meeting recorder with 3 free recordings per month
Starter$19 / user / monthBilled monthlyUnlimited recordings, AI notes, and highlight sharing
Business$39 / user / monthBilled monthlyCRM sync, team workspace, and revenue intelligence

Prices are recorded from the vendor's public pricing page and can change. Check before you buy.

The trade-off

Pros and cons

Pros

  • Video highlight clips let you share specific moments from meetings without rewatching the full recording
  • AI meeting notes summarize decisions, action items, and key points automatically
  • Searchable transcript library makes finding specific discussions fast across all recorded calls
  • CRM integrations push meeting highlights to HubSpot and Salesforce deal records
  • Collaborative workspace lets teams annotate and comment on meeting recordings

Cons

  • Free plan limited to 5 hours of recording and 3 meeting highlights per month
  • Less CRM depth compared to Gong or Chorus for full revenue intelligence workflows
  • Recording bot may feel intrusive for external customer calls
  • Transcript search is less accurate for highly technical or jargon-heavy meetings

Quick read

At a glance

Category
AI Tools
Pricing model
Freemium
Entry plan
Free (3 recordings)
Free plan
Available
Free trial
Not listed
Website
grain.com

The verdict

Our take on Grain

The best meeting tool for capturing customer insights — particularly valuable for product and UX research teams.

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